Database and Fundraising Administrator

£23,063 - £26,213 gross pa depending on skills and experience

One year fixed-term contract, full-time (35 hours per week)

Based in Brixton, London

The post holder will be responsible for the effective maintenance and management of Progressio’s database and the donation process in all formats: from constituent and gift data entry of incoming online/offline donations, to outgoing receipts, letters and reports. You will be proficient with Raiser's Edge, able to perform complex database processes, imports, queries and exports to produce detailed and accurate reports for use in research, mailings, analysis, executive reporting, etc. You will be responsible for ongoing quality control and data purity, for donor correspondence, support for fundraising, communications and research, and for maintaining a high level of customer service. The secondary purpose of this role is to provide administrative support to the Major Gifts and Community Fundraising programme.

The successful candidate should have a degree in a relevant field or equivalent experience.

Demonstrable experience of working with Raiser's Edge, including an in-depth expertise in complex database processes, imports, queries, exports and reports for use in research, mailings, analysis and executive reporting is essential. You should have experience of working in a busy office, meeting a wide range of requests, and in a post involving communicating effectively with a diverse range of people.

Fast and accurate data entry; effective use of Raiser's Edge and Excel to deliver data extracts and results; applied knowledge of CRM database structures and management principles is essential. You should be extremely well organised with a high level of attention to detail; strong written and oral communication and interpersonal skills; strong analytical and problem solving skills with the ability to think creatively and strategically; excellent time management skills with the ability to prioritise own workload, deal with conflicting demands and work under pressure to meet tight deadlines with minimal direct supervision, and the ability to work effectively as part of a team and build strong supportive working relationships.

A willingness to work flexibly and proactively and respond to the emerging needs of the charity and our supporters; cultural awareness and sensitivity in an inter-faith setting, and an empathy with the aim, objectives and activities of Progressio is also required.